AT CELUI, WE INTENTIONALLY CREATE YOUR JEWELRY AND EXPERIENCE.
Our Process
While waiting to receive your ring, you can work with a proposal planner to get a few ideas and tips for the big day. At no extra cost, you will take a short survey about your partner and then our team will curate a custom proposal template for you. This template will include custom proposal ideas that fit your unique story, helpful reminders and tips to hide the ring on your big day.
4. Time to Propose
From there, your expert will hand-select diamonds that fit your styles and budget. You will be able to go over each diamond in detail to ensure that you are confident in your decision. Then you will be able to select custom settings and bands to make the ring unique to your partner. Once your ring is absolutely perfect, our team will take over in the creation process.
3. Ring Creation + Selection
After deciding to take the next step in your journey with us, you can set up a consultation call with a diamond expert. In this call, you can ask all your questions and talk about diamond styles, shapes, and prices. They will be there to guide you in the right direction of budget, styles and anything else you are interested in. Your expert will then be crafting your ring with you from start to finish.
2. Meet with The Experts
Before meeting with our team, you will fill out a short, detailed form to give us a little insight into what you are looking for. That way, our experts can come to the consultation with information and products selected specifically for you. After submitting your inquiry, Celui will email you our custom educational booklet to give you a little insight on the chemistry of a diamond, so you feel educated before your call.
1. Submit an Inquiry
Celui commits to staying within our customers desired price range. We promise to always deliver a high-quality diamond & setting that you feel absolutely confident with.
Value
Celui strives to create a custom experience for each unique customer. From start to finish, each customer is granted a personalized shopping experience with an expert by your side every step of the way.
Experience
Celui prioritizes your education. We make sure you feel confident in your diamond by educating you on the unique elements that go into it and how that affects the ring's price, overall beauty and value.
Education
The center of Celui
Work With us
Everything was great from the initial conversation to the moment the ring was delivered. Rose was very helpful answering my questions and was able to take my ideas and pictures and turn them into many different ring options. She was very responsive and helpful throughout it all and the ring turned out perfect! I would highly recommend to anyone to use Celui.
- J. S.
We've loved every second.
We've loved every second.
This was a very smooth process, and I would recommend it to anyone looking for an engagement ring. Whether you are knowledgeable about rings and the process or not, Rose can walk through everything and make sure that you are able to get exactly what you are looking for.
- T. P.
Celui offers a complimentary 2 year limited warranty on all fine jewelry purchases. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs, missing pavé stones, broken clasps and/or broken soft chain. Resizes are not included.
If you're in need of a resize or repair, please email info@celuidiamond.com.
We offer complimentary returns and exchanges on most fine jewelry pieces within 15 days of delivery.
Exclusions & restocking fees apply (including personalized items). For more details, email info@celuidiamond.com.
Returns
Resizing & Repairs
Things to note
FAQS
Once your piece is complete, we will email you with tracking information. All jewelry requires signature upon delivery (purchaser is responsible for any costs associated with a package returned to Celui due to several failed delivery attempts).
Average shipping times: Please note that our processing times still apply.
Fed Ex Ground: 1-5 business days
FedEx 2-Day: 2 business days
FedEx Overnight: arrives the next business day by end of day
All jewelry shipments require signature upon delivery. Please know due to the value of the product this is not something we can waive.
All the pieces are "Custom made for you" and are estimated to require up to 4 weeks for production (average time is 2 weeks).
If your order is a rush, please email info@celuidiamond.com and we will let you know if your request can be accommodated. Also note the shipping method selected does not expedite your order's production time.